After-sales service

For purchasing our products, we really thank you for your trust and understanding

Jilian promises that the products provided are 100% original and authentic, and there is a 180-day warranty period. During this period, if you have any technical problems with the parts we provide, please follow our after-sales process to ensure that we can provide you with the most timely solution.

1.Please prepare the invoice and packing list we provided to you, and list the problems with the product so that we can confirm the details of the transaction in question as soon as possible.

2.Please mail the quality inspection report so that we can contact the relevant manufacturer to ask quality questions.

⭐We promise to provide corresponding countermeasures and resolution processes within the first time after receiving your application for appeal

⭐For product problems, we need you to provide samples of suspicious quality, and we will also submit them to a third-party authoritative testing agency for detailed testing and analysis to find out the root cause of the quality problem, and issue a quality inspection report.

⭐If the quality of the goods is confirmed to be defective, we promise to recall the goods in full and bear all transportation costs.

Thank you very much for your support